Thank you for visiting Jupiter!
This page explains your right to privacy and our duty to protect your privacy.
Effective Date: December 13, 2021
Jupiter Brands Inc. (“us”, “we”, or “our”) operates the https://www.getjupiter.com website and all of the website’s sub-domains (together, the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data and other data when you use our Service and the choices you have associated with that data.
This policy is incorporated into our Terms of Service as if fully set forth therein.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small pieces of data stored on a User’s device.
Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is the subject of Personal Data.
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
When you make a purchase or attempt to make a purchase through the Service and when using our Service, we may ask you to provide us with certain personally identifiable information that can be used to process orders and contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- • Email address
- • First name and last name
- • Phone number
- • Billing Address, State, Province, ZIP/Postal code, City
- • Shipping Address, State, Province, ZIP/Postal code, City
- • Payment Information (including credit card numbers)
- • Cookies and Usage Data
We may use your Personal Data to contact you with order-related information, return and refund information, newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, your time zone, what you clicked on pages, the time spent on pages, what websites or search terms referred you to the Service, unique device identifiers and other diagnostic data.
Tracking Cookies Data
We also use log files, web beacons, tags, pixels, scripts and similar tracking technologies to collect and track information and to improve and analyze our Service.
Log files track actions occurring on the Service, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, pixels and scripts are electronic files used to record information about how you browse the Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- • Session Cookies. We use Session Cookies to operate our Service.
- • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- • Security Cookies. We use Security Cookies for security purposes.
- • Advertising Cookies. Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
You can learn more about cookies and the following third-party websites:
Network Advertising Initiative: http://www.networkadvertising.org
Use of Data
We use the collected data for various purposes:
- • To provide and maintain our Service
- • To fulfill any orders orders placed through the Service (including but not limited to processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations)
- • To screen our orders for potential risk or fraud
- • To process refunds, returns, and exchanges
- • To notify you about changes to our Service
- • To allow you to participate in interactive features of our Service when you choose to do so
- • To provide customer support
- • To communicate with you
- • To gather analysis or valuable information so that we can improve our Service
- • To monitor the usage of our Service
- • To detect, prevent and address technical issues
- • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already used, purchased or inquired about unless you have opted not to receive such information
We use the collected data to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We also use the collected data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising.
Retention of Data
When you place an order through the Service, we will maintain your Personal Data for our records unless and until you ask us to delete this information.
We will also retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, is processed at our operating offices and in any other locations where the parties involved in the processing are located.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United States of America and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States of America and process it there.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- • To comply with a legal obligation
- • To protect and defend our rights or property
- • To prevent or investigate possible wrongdoing in connection with the Service
- • To protect the personal safety of users of the Service or the public
- • To protect against legal liability
Security of Data
We take appropriate security measures to prevent unauthorized disclosure, access, modification, or destruction of the data. The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data and other data (including SSL encryption), we cannot guarantee its absolute security. In addition, we have no control over the security of other websites on the internet that you might visit even when a link may appear to those websites from our Service.
“Do Not Track” Signals
We do not support Do Not Track (“DNT”) requests. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
We use the collected data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us through the contact information below.
In certain circumstances, you have the right:
- • To access and receive a copy of the Personal Data we hold about you
- • To rectify any Personal Data held about you that is inaccurate
- • To request the deletion of Personal Data held about you
You have the right to data portability for the information you provide to us. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it. Please note that we may ask you to verify your identity before responding to such requests.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident, you have the right to withdraw your consent to the processing of your Personal Data at any time and the right to object to the processing of your data. If you would like to exercise any of these rights, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill a contact request from you (for example, if you use a contact form on the Service or otherwise contact us), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States of America.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Visual Website Optimizer
We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.
Google AdSense DoubleClick Cookie
Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads. Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/.
Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950. To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217. Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
We use third-party services to manage our email marketing subscriber list and send emails to our subscribers. You can unsubscribe from our newsletter by clicking the unsubscribe link at the end of each newsletter. The services we work with are:
MailChimp and Amazon AWS are third-party providers, which may process your data using industry standard technologies to help monitor and improve our newsletter.
Links to Other Sites
Minors & Children’s Privacy
The Site is not intended for individuals under the age of 21. Moreover, our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by using the details provided below:
Jupiter Brands Inc.
c/o Privacy Officer
3000 Lawrence Street
Denver, CO, 80205